You’ve finally decided to hire a professional cleaning service for your residential property or commercial building, but how will you know if the company you’re hiring can be trusted? How do you screen out the cleaning company that is right for the job? Remember you’re getting a stranger to come work in your home or business. It’s the same as bringing someone into your private space. You must understand that not everyone claiming to offer professional cleaning services can be trusted.
If you were to walk around your neighborhood asking homeowners about their experience working with different janitorial companies, you’ll realize that most of them have had a bad experience with at least one company they thought they could trust. It’s important that you hire the best company that will help maintain a professional image for your business. Don’t forget that the reputation of your business is crucial. Here are the signs that you’re hiring high-quality cleaning professionals.
Immense Experience in the Field
Despite the fact that there’s usually no guarantee that an experienced professional cleaning company will provide you with high-quality and efficient service, you’d rather be on the safe side. Hiring a professional janitorial service that’s been in the cleaning industry for a couple of years means you can know what to expect. You can contact past clients and see if they have any complaints with the service. Let them provide you with references.
What kind of professionals does the cleaning company hire? That’s an important question you must ask yourself. It’s a good idea to visit their physical offices and find out if the company has well-qualified and certified staff. Make your decision to hire the company after checking their credentials. It’s important that you work with people who know what they’re doing.
One of the things a professional cleaning service will focus on is, adding value to you as their customer. Well, start by getting free estimates from several cleaning companies and see the price range. Avoid any janitorial service that seems to charge very low prices. A professional company should provide you with a valuable peace of mind. Their prices should be reasonable.
Quick Response to your Phone Calls
Despite the fact that everyone has a lot of work to do, you don’t expect that a professional cleaning company won’t return your call. Hire a company that provides you with an immediate reply to your questions or a quick response. A company that doesn’t respond to your calls cannot be trusted.
Outstanding Customer Service
In addition to providing you with a quick response, a high-quality janitorial service will have an excellent customer support service. How do they respond to your concerns and questions? Do they have good communication skills? Are they accommodating? Are they friendly? These are some of the questions to guide you before you hire these professionals.
Willingness to Accommodate
Whether it’s your residential property or business that you want to be cleaned, it’s important that your normal plans are not distracted because of a cleaning exercise. A high-quality janitorial service will be willing to accommodate you and work around your schedule. If it means working at the crack of dawn or late in the night before you start your normal duties, they’ll be fine with that. If you come across a professional janitorial service whose operation hours are between 8 am and 5 pm, you’d rather not use their services.